Privacy Statement

Your privacy is of great importance to Fiona Dunkley Consultants (FDC) and we are committed to complying with the terms of the General Data Protection Regulation (GDPR) regarding the responsible and secure use of your data.

FDC has a legitimate interest in processing personal data in order to provide psychosocial services. The purpose of this statement is to let you know what personal information FDC collects and holds, why this data is collected, how long it is kept and what your rights are with regards to this personal data. FDC is registered with the Information Commissioners Office (ICO).

When you are referred for psychosocial services with FDC you will be asked to consent to the processing of your data under the terms of this policy. FDC associates will also be responsible for their own data management, will abide by this privacy statement, and will hold their own privacy statement that complies with the GDPR terms.

What information does FDC collect?

FDC collects personal data such as name, address, date of birth, gender, GP/medical practitioner details, deployment details, employer’s details, telephone numbers, email address and Skype address. We also collect any data you give us regarding personal and family background, alongside potentially sensitive data relating to medical and mental health conditions.

What does FDC use your information for?

We use your information in the following ways:

  • To provide clients with psychosocial services requested from FDC.
  • To notify you about changes to your appointments and the services FDC provides.
  • To fulfil any administrative, legal, ethical and contractual obligations.
  • On occasion FDC will provide information on trainings, workshops, blogs, electronic mailings or newsletters specific to FDC services only.

What information does FDC share?

We will not share any information about you with other organisations or people, except in the following situations:

  • Consent – We may share information with relevant medical professionals or others whom you have requested or agreed we need to contact.
  • Serious harm – We may share your information with the relevant authorities if we have reason to believe that this may prevent serious harm being caused to you or another person.
  • Compliance with law – We may share information when the law requires us to – i.e. safeguarding, terrorism, drug trafficking and serious crime.
  • Clinical Will– We have a clinical will which means in the event of sudden death or a serious accident or illness, a named colleague will be able to access the contact details so we can notify clients.
  • Supervision– It is an ethical requirement for any clinician offering psychosocial services to have regular supervision. Any supervisor used is an accredited member of the relevant accrediting body and works within their ethical framework.

How does FDC keep your information safe?

  • All information you provide to FDC is stored as securely as possible. We will take all reasonable precautions to prevent the loss, misuse or alteration of information given.
  • All paper forms and correspondence are kept in locked filing cabinets. All electronic files are kept on password-protected devices with virus protection software.
  • All information is limited to FDC’s administrators, associates and any other personnel needed to maintain FDC’s services. Any personnel that have access to these files abide by this privacy statement and/or hold their own privacy statement that complies with the GDPR terms.
  • Formal reports are password protected and/or they are sent through a secure encrypted service such as Protonmail.
  • If process notes are made they are kept separate from any identifiable personal information.
  • For live chat or audio-webcam appointments, wherever possible, we use Zoom which features end-to-end encryption for added security.
  • Whilst we endeavour to keep our systems and communications protected against viruses and other harmful effects, we cannot bear responsibility for all communications being virus free.
  • Client notes and other documentation are destroyed seven years after the end of the psychosocial services offered.
  • Any known data breaches will be reported to the ICO within 72 hours.
  • Any requests for personal data need to be made through a data subject access request and will be supplied within one month.
  • FDC’s website,, is maintained by Somer Design. Your details are not stored on their systems for any contact requests made through them.
  • If clients choose to contact FDC by text or mobile phone, numbers are stored under a reference system and/or initials only, as opposed to full names.

Your rights

Under the GDPR, you have the right to:

  • Access your personal data – Rectify, erase or restrict your data – Object to the processing of your data – Request transfer of data (data portability).
  • You may withdraw your consent for FDC to hold and process your data at any time. However, if you do this while actively receiving psychosocial services, the services would have to end. You can withdraw your consent by stating this on an email to
  • If you have any concerns about the way FDC handles your data please contact If you feel this has not been resolved effectively you have the right to contact the Information Commissioners Office (

Changes to this policy

This document is a work in progress and may be modified from time to time.
May 2018

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Trauma and counselling interview (Flirt Radio)

Mindfulness Exercise Series: Breathing & Relaxation

More than ever, people are talking about mindfulness. But what is it and how could it help you? Mindfulness can help you manage your wellbeing and mental health. It can enable you to:

✓ feel less overwhelmed
✓ improve your sleep quality
✓ positively change the way you think and feel about your experiences (especially stressful experiences)
✓ increase your ability to manage difficult situations
✓ make wiser choices
✓ reduce levels of anxiety
✓ reduce levels of depression
✓ reduce levels of stress
✓ reduce the amount you chew things over in your mind
✓ have greater self-compassion

Mindfulness is not fluffy nonsense nor is it a passing fad, there is a great deal of research evidencing that mindfulness changes the plasticity of our brain. But, it does take effort and work to develop mindfulness skills and time to practice them.

In this, the first series of mindfulness exercises I share some simple breathing and relaxation techniques to help you unwind and take some time for yourself.

If you like this exercise then please get in touch with FD Consultants today to find out about their mindfulness and wellbeing courses.

The Role of Community in Trauma Therapy Podcast

FIONA DUNKLEY is a trauma therapist and counsellor who has helped people and communities affected by war, terrorism and sexual violence. Drawing on experiences described in her new book – Psychosocial Support for Humanitarian Aid Workers – in these podcasts she tells us about the importance of community and its values in helping people overcome trauma.

Mindfulness Exercise 6: Mountain Meditation

Meditation is the collective term for a number of techniques used to still the mind, relax the body and produce a state of inner harmony. It differs from sleep, hypnosis or other types of relaxation simply because your mind remains alert.

There are many ways to meditate. You can meditate while sitting, walking, or practising yoga, but it is easiest to learn by sitting comfortably in a quiet room for several minutes twice a day, every day. There are 2 basic steps: to focus on a single word or phrase (of your choice – perhaps “peace” or “one”, or a religious word) or simply to focus on your breath; and to ignore or disregard all other thoughts.

When we focus on a single word, thought or image, we produce a state of calm that increases mental alertness, while relaxing other body systems.

Meditating twice a day for 15-20 minutes has been shown to be the most effective. Make an effort to practice every day, even if it’s initially only for 5 minutes. You may find it’s easiest to meditate first thing in the morning and last thing at night.

One of our favourite meditations is “The Mountain Meditation” by Jon Kabat-Zinn. It encourages us to seek inner stability and peace, even in the face unpredictable change and chaos. Here is an adaptation of Kabat-Zinn’s classic guided meditation, we hope you enjoy it and find it useful.

If you like this exercise then please get in touch with FD Consultants today to find out about their mindfulness and wellbeing courses.

Mindfulness Exercise 5:Healing Light Meditation

Healing Light meditation is a popular practice. You can use it almost anywhere to lift your mood. If you’ve got a few moments free throughout the day, I highly recommend learning this practice to fill some of those extra minutes with guided white light meditation.

Many people who meditate have had unusual encounters with healing light. They find the experience perplexing. There’s no logical source for this light; so where does it originate? Individuals experience this light in different ways. One meditator might see giant glowing white balls, while another one might see tiny comet-streaked white sparkles. Experiencing a light during meditation is common, but subjective. There are many benefits to following this healing light meditation, such as enhancing overall wellbeing, boosting self-esteem and feelings of connectedness and it can be used to help “clear” any painful emotions you may be experiencing.

If you like this exercise then please get in touch with FD Consultants today to find out about their mindfulness and wellbeing courses.

Mindfulness Exercise 4: Body Scan Meditation

When you’re feeling stressed, it’s common to “carry stress in your body” in the form of tense shoulders, a stomach “in knots,” through shallow breathing, or in other ways. When people carry stress in their bodies, they’re often not even aware of it! When we’re really stressed, we may be feeling physical discomfort but not connect it with our emotions. A body scan meditation is a practice that can be performed daily or even several times a day and can help you learn to identify what you are feeling and where you’re feeling it, and learn to release the stress in your body and mind.

The body scan meditation is effective in relieving stress not only because of the mind-clearing aspects present in all forms of meditation but because of the physical component as well. Research shows that there are physical and psychological benefits to relaxing the body and relieving tension. Relieving physical tension, for example, has been shown to lead to a decrease in psychological stress, even when no psychologically-based stress relief efforts are made. Tension relieved in the body can lead to lower stress levels and lower reactivity to future stress, which can, in turn, lead to less physical tension as a result of stress.

In this way, this meditation works to break the cycle of physical and psychological tension that can feed on itself. Because of this, the body scan meditation is a very useful and effective meditation that can help you to stay relaxed mentally and physically, and return to a relaxed state when you become too tense. You can try a body scan meditation right now by following this simple video exercise.

If you like this exercise then please get in touch with FD Consultants today to find out about their mindfulness and wellbeing courses.

Mindfulness Exercise 3: Compassionate Mindfulness

This is an exercise in feeling compassion towards yourself. Self compassion often doesn’t come naturally – it is a skill you need to learn, practice and consciously engage in. Research has shown that these techniques can help improve our emotional well-being, improve our ability to cope with life’s challenges, lower levels of anxiety and depression, promote healthy habits such as diet and exercise, and lead to more satisfying personal relationships.

Cultivating self-compassion in this way can fundamentally shift how we relate to ourselves. Instead of meeting our imperfections and challenges with self-blame and criticism, we can bring a kind and mindful attention to our experiences (thoughts, emotions, and sensations) and a sense of love and care to ourselves, right in the midst of difficult situations. With practice, we can strengthen this inner quality of presence, connectedness, and kindness to improve emotional well-being and build resilience.

If you like this exercise then please get in touch with FD Consultants today to find out about their mindfulness and wellbeing courses.

Mindfulness Exercise 2: Releasing Negative Energy

On a regular basis, we encounter a wide range of energies, both positive and negative, and since the negative energies we come in contact with have the power to drain, and make us feel tired and exhausted, it is very important to remove these energies.

Negative energy can be anger, anxiety, depression, resentment, jealousy, or any negative feeling and emotions that you have been holding on to. This guided meditation will help you remove any form of psychic attack or negative energies from your life and shield you from negativity.

Before you begin, remember to first, find a quiet place where you won’t be disturbed for the next 15 minutes. Second, find a comfortable position to sit – it can be in a chair, crossed legged or on your knees, or lay down and when you’re ready, press play.

If you like this exercise then please get in touch with FD Consultants today to find out about their mindfulness and wellbeing courses.

Mindfulness Exercise Series 1: 4-Step Breathing

4-Step breathing (also called square, tactical or Box breathing) is a simple and highly effective technique that you can practice for a few minutes anytime you need to boost your creativity or concentration, break free from scattered thinking, or interrupt an intense “fight or flight” response and return to a state of healing and peace. It is also an effective breath to use at the beginning of your mindfulness practice.

This centuries old breathing technique for meditation has re-surfaced in the past few years and is being used by athletes, performers, doctors, and even navy seals, as their most effective strategy for quickly entering a calm, centered state of mind and body; especially when they are in an intense situation where they need to be fully present and directly connected to their best self/highest self. Many people report that when breathing is used as part of their meditation it has a dramatic, positive impact on their inner and outer wellbeing.

If you like this exercise then please get in touch with FD Consultants today to find out about their mindfulness and wellbeing courses.

Psychosocial Support for Humanitarian Aid Workers:
A Roadmap of Trauma and Critical Incident Care

Get your copy of Fiona’s book, Psychosocial Support for Humanitarian Aid Workers. It will appeal to all those working in the field of humanitarian aid, counsellors and psychotherapists, emergency first responders, as well as those who are looking to support themselves after surviving trauma.

Molly and the Two Pigeons

Molly and the Two Pigeons is a short story for upper primary and lower secondary school children to teach them about Coronavirus in a fun and light-hearted way, and records a significant period of time in history. It could also be used as a teaching tool for parents or teachers.

A loveable puppy called Molly forms a friendship with two racing pigeons, Destiny and Grace, who live in a wooden hut in the adjacent garden. Grace is kind-hearted and takes a liking to Molly, Destiny is arrogant and is known as the fastest pigeon in the South, proven by his collection of medals. Their circle of friends expands to include Marv the wise Mandarin Duck, Flash Gordon the Goose, and Merlin the Mosquito.

This strange group of friends become united through one cause, to find a cure for the Coronavirus and help the people. Their adventures take them far and wide. They travel to China and learn about the origins of Coronavirus. They explore the Yangtze River, where they learn about the legend of the mountain peaks. They head to South Korea, where they learn about “Track and Trace” to prevent the spread of the virus. They also visit Oxford, England, where they explore how a vaccine is made. Their trip to Oxford coincides with a visit from Prince William, who Molly takes a great liking to and manages to get a royal stroke from.

Proceeds will be gifted to a charity to support the NHS and all those needing additional support from the impact of Coronavirus.